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30 day No Quibble refund Guarantee "To insure that you are never charged for a service that does not meet your needs or standards, I am offering an honor-based money-back-guarantee when you purchase any of our Web Hosting accounts. I will honour all refund requests but respectfully ask you to consider carefully the services offered with the type of account you chose as some lower cost accounts are subject to deliberate restrictions. You may request a refund up to 30 days from the date of your purchase. I will credit your credit/debit card immediately and payments made by cash/money order or cheque will be refunded by cheque. This does not affect your statutory rights." Alex Hermann If you wish to cancel your account and claim a refund, please complete this form. NOTE: We cannot refund NIC fees for domains registered for you during the initial 30 day money back guarantee period. UK domains are charged at £5.90, US domains are charged at £8.90 and .info and .biz domains are charged at £17.90. Also, a £10.00 admin fee is charged for making DNS changes, setting up redirection, forwarding or transferring each domain to another ISP/registry when you wish to keep such domains registered for you during the initial 30 day money back guarantee period.

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